Foundation Model
Architecture
We use a novel 4.2T+ parameter constellation architecture
where specialized support models increase medical accuracy and safety.
Read more about our constellation architecture, Polaris
Polaris 3.0
5 Layers of Safety with 4.2T Parameters and 22 Models
Polaris 3.0 delivered the safest healthcare LLM for
patient-facing clinical tasks, achieving a clinical
accuracy rate of 99.38% and was developed based on real world learnings from Polaris 1.0 & 2.0.
Primary
Main Model
19 Supervisor
Models
2 Deep Supervisor
Models
Clinical
Validation
Patient
Validation
Safety architecture
We evaluate the power of the safety architecture in three ways:
1
Comparing overall system safety to clinicians
Having more parameters leads to higher safety performance
2
Comparing features from real world evidence feedback
There are many new or improved features in Polaris 3.0. These features resulted from real-world observations of patients interacting with our agents in the over 1.85 million patient calls that were completed using Polaris 1.0 and 2.0. These include:
Clinical Documentation
Form Fill
Accurately completes patient intake, EHR workflows,
insurance questions, and compliance forms.
Reducing manual tasks and documentation errors, it allows healthcare providers to enhance efficiency and focus on patient care
Advanced Emotional Quotient
Confiding with Agent
Unique features like reading between the lines, multi-call memory, or suggestions for finishing the sentence for a patient if they cannot articulate quite what they are
feeling, likeability, unique patient emotional adaptation, and appropriate assertiveness all helped to lift patient’s comfort in confiding with the AI agent.
Increased Patient Engagement
Average call duration increased from 5.5 minutes to 9.5 minutes with the introduction of these new features,
including multi-call memory, showing stronger patient engagement.
3
Comparing patient engagement metrics
Patient Engagement Results
These new features have lifted key
patient engagement statistics to new highs in Polaris 3.0
